1. Introduction
Welcome to FMAKC INTERNATIONAL TRAVEL AND TOURS AGENCY (“FMAKC”, “we”, “our”, or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect the information you provide when using our website, services, or communicating with us.
By accessing or using our website or services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of personal and non-personal information:
a. Personal Information
- Full Name
- Email Address
- Phone Number
- Postal Address
- Date of Birth
- Passport or ID details (for booking purposes)
- Payment and billing information
- Emergency contact information
- Travel preferences and history
b. Non-Personal Information
- IP address
- Browser type and version
- Operating system
- Referring website addresses
- Pages visited and time spent on the site
- Cookies and usage data
3. How We Use Your Information
We use your information to:
- Process travel bookings and payments
- Communicate booking confirmations and updates
- Provide customer service and support
- Send travel-related updates and promotional offers (only with your consent)
- Improve our website and services
- Comply with legal and regulatory requirements
4. Sharing Your Information
We may share your information with:
- Airlines, hotels, tour operators, and other travel service providers to fulfill bookings
- Payment processing partners
- Third-party service providers for website hosting, email delivery, and analytics
- Government and law enforcement agencies if required by law or to protect our legal rights
We do not sell or rent your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct or update your information
- Request the deletion of your data
- Object to or restrict certain data processing activities
- Withdraw consent for marketing communications at any time
To exercise your rights, contact us at: [Insert contact email or form link]
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and understand user behavior.
You can set your browser to refuse cookies or alert you when cookies are being sent. However, some features of the site may not function properly without them.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal data.
9. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware that a child under 13 has provided us with personal information, we will delete it immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
FMAKC INTERNATIONAL TRAVEL AND TOURS AGENCY
Email: fmakcinternational.travelagency@gmail.com